Refund policy

Return & Refund Policy

At AIRI, we take great pride in delivering high-quality, brand-new products to our customers. We understand that sometimes things don’t go as planned, so we offer refunds on a case-by-case basis, provided the request is made before the product has been received. This ensures that we can address any concerns promptly and fairly.

We do not accept returns once the product has been received, as we aim to maintain the integrity and freshness of our items. This policy helps us avoid accepting damaged or used products back, ensuring that every item remains in its pristine condition for future customers.

We care deeply about your satisfaction and want to make sure every experience with us is as positive as possible. If you encounter an issue or need assistance, please contact our customer support team, and we’ll work with you to find a solution.